Privacy Policy

1. Introduction

At Pivvo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered portfolio platform.

By using Pivvo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, username, password
• Profile Data: Resume/CV, professional experience, skills, education
• Media: Profile pictures, project images, documents
• Custom Content: Custom questions & answers, project descriptions
• Integration Data: GitHub repositories, LinkedIn profile data (with your consent)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system
• Chat Interactions: Questions asked to your AI chatbot, responses generated
• Analytics: Performance metrics, error logs, user behavior patterns

2.3 Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To create and power your AI chatbot
• Personalization: To customize your portfolio and AI responses
• Communication: To send updates, newsletters, and support messages
• Analytics: To understand usage patterns and improve the platform
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with legal obligations and enforce our policies

4. AI & Machine Learning

Your uploaded data (resume, projects, custom Q&A) is used to train your personal AI chatbot. Here's what you should know:

• Your data is used only to train YOUR AI twin, not others
• We use third-party AI services (Google Gemini) for natural language processing
• AI-generated responses are based solely on your provided data
• We do not use your data to train general AI models without your explicit consent

5. Data Sharing & Disclosure

We do NOT sell your personal information. We may share your data only in these situations:

5.1 Public Portfolio

Information you choose to make public (name, bio, projects, skills) will be visible to anyone who visits your Pivvo portfolio at pivvo.ahmadraza.in/yourname.

5.2 Service Providers

We may share data with trusted third-party service providers:

• Cloud Storage: Cloudflare R2 for file storage
• AI Processing: Google Gemini for natural language understanding
• Analytics: Usage analytics and monitoring tools
• Payment Processing: Stripe or similar for subscription payments

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: Data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Control: Strict access controls and authentication mechanisms
• Secure Storage: Files stored in secure cloud infrastructure
• Regular Audits: Security audits and vulnerability assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are legally required to retain it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation on how we use your data

To exercise these rights, contact us at [email protected]

9. Children's Privacy

Pivvo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent/guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data.

11. Third-Party Links

Our Service may contain links to third-party websites (GitHub, LinkedIn, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of Pivvo after changes constitutes acceptance of the updated policy.

13. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to lodge a complaint with a supervisory authority
• Right to withdraw consent at any time
• Right to object to processing based on legitimate interests

Our legal basis for processing your data includes: consent, contractual necessity, legal obligations, and legitimate interests.

14. CCPA Compliance (California Users)

If you are a California resident, you have additional rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: